What our customers really think…

Catuogno Reporting has established a new customer-focused program that regularly measures satisfaction over time.  We are surveying all of our recent customers with the help of AskNicely, a neutral 3rd party.  LogoNow if you’re like me, you’re probably not crazy about responding to surveys because they usually take twice as long as you’re told at the beginning.  Not so with AskNicely surveys!  We only ask one question.  The only thing our customers have to do is press one button and submit their response.  If they choose, they can also add a brief comment, but only if they want to.

Survey

We also limit the number of survey requests to 1 every 6 months, so our super frequent customers don’t get bombarded with survey requests all the time!

Check out our Customer Comments page to see the latest reviews from actual customers!

Did you hear that cheer all around you?

That “Hooray!” you may have heard recently – echoing through  the legal community – was the response from thousands of attorneys upon hearing the news that Catuogno Court Reporting & StenTel has delivered a new product for anyone who dictates letters, memos, notices, reports and just about anything else your practice needs in print.

Mobile UI

While we still offer the ease of dictating over any telephone (cell phone or hard-line), we’ve now cut out the process of having to transfer files from digital recorders to a PC in order to upload them for transcription.  If you use an iPhone, the product is free to download from iTunes.  If you have an existing account with Catuogno/StenTel, you can start using it with your current ID immediately.

Simply record your statements, and send them to us directly with the press of a button on your phone.  You can also customize turnaround time for every dictation.  Totally secure and with virtually no training required to use it, it’s as easy as 1-2-3!

For more information, please see our specifications sheet:  Small GO! arrow

New e-service available at Catuogno Reporting!

We’ve recently added a free program that will make it easier than ever to manage your depositions with Catuogno Reporting.  This is a web based portal that provides a calendar service, a scheduling service, an electronic file repository of your depositions and easy online payment with any major credit card through PayPal.

The portal allows immediate access to transcribed depositions, download of electronic copies and more.  Please see the new site and feel free to sign up!

Ordinarily, users connect using the ReporterBase Login link that is on the far right of our web site menu.

RBWeb Logo